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Effective Date: 11/07/2023
Delpuma Consulting Group (“We,” “Us,” “Our”) provides professional consulting services to our clients (“You,” “Your”). These Terms and Conditions outline the terms under which we offer our services and your obligations as a client. By engaging with Delpuma Consulting Group, you agree to the following:
1.1 Delpuma Consulting Group will provide consulting services as agreed upon in the signed proposal, contract, or statement of work (SOW).
1.2 We reserve the right to refuse, suspend, or terminate services if you fail to comply with these Terms or engage in fraudulent or illegal activities.
2.1 Invoices are due within 30 days from the date of issuance or on the Date indicated on invoice.
2.2 All payments must be made in U.S. dollars via approved methods (credit card, ACH, wire transfer, etc.).
2.3 A 5% late fee will be applied every 30 days to unpaid invoice balances. The late fee will be calculated based on the total outstanding amount on the invoice.
2.4 We reserve the right to suspend or terminate services if payment is not made in a timely manner.
3.1 Consulting fees are non-refundable unless otherwise stated in the contract or SOW.
3.2 You may cancel ongoing services with written notice with a 30 day notice to Delpuma Consulting Group. Any services rendered up to the cancellation date will be invoiced and must be paid according to these Terms.
3.3 Delpuma Consulting Group may cancel the agreement for any reason with written notice. In such cases, we will provide a prorated refund for any prepaid services not yet rendered.
4.1 Both parties agree to maintain the confidentiality of any non-public information shared during the engagement, unless disclosure is required by law.
4.2 Delpuma Consulting Group will take reasonable steps to protect your data, but we cannot guarantee the security of electronic communication or data transmission.
5.1 All intellectual property, materials, or reports developed by Delpuma Consulting Group during the engagement remain our property unless otherwise specified in writing.
5.2 You are granted a limited, non-transferable license to use any deliverables provided solely for your internal business purposes.
6.1 Delpuma Consulting Group shall not be held liable for any indirect, incidental, or consequential damages arising from our services or delays, including but not limited to lost profits or data.
6.2 Our total liability under these Terms is limited to the amount paid for the services that caused the claim, regardless of the form of action.
7.1 You agree to comply with all applicable laws and regulations during your engagement with Delpuma Consulting Group.
7.2 We reserve the right to terminate services if you are found to engage in illegal or unethical practices.
8.1 All official inquiries, notices, or communications should be directed to:
Email: info@delpuma.com
Phone: 352-820-1855
8.2 Delpuma Consulting Group may communicate with you via email, phone, or other means as necessary to provide services or relay important information.
9.1 Any disputes arising from these Terms will be resolved through good-faith negotiations between the parties.
9.2 If an amicable resolution cannot be reached, the dispute will be submitted to binding arbitration in accordance with the rules of Lake County Court and Florida Law.
Delpuma Consulting Group shall not be held responsible for any failure or delay in performance due to events beyond our control, including but not limited to natural disasters, government actions, labor strikes, or technical failures.
Delpuma Consulting Group reserves the right to update or modify these Terms and Conditions at any time. Changes will be communicated to you via email or our website. Continued use of our services constitutes acceptance of the updated Terms.
These Terms and Conditions are governed by and interpreted according to the laws of the State of Florida and the County of Lake, without regard to conflict of law principles.
By engaging with Delpuma Consulting Group, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
