Terms of Service
Last updated: June 29, 2025
1. Agreement to Terms
By accessing or using the services provided by DelPuma Consulting Group, LLC ("DelPuma," "we," "us," or "our"), located in Lake County, Florida, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and DelPuma Consulting Group, LLC, governing your use of our website at www.delpuma.com and all related services, applications, and platforms.
2. Services Provided
DelPuma Consulting Group provides AI-powered web development, website building, digital marketing, consulting services, and related technology solutions. Our services include but are not limited to:
- Website design, development, and hosting
- AI-powered website builder tools
- Search engine optimization (SEO)
- Digital marketing and advertising management
- E-commerce solutions
- Client project management and collaboration portals
- Analytics and performance monitoring
- Content management systems
3. SMS/Text Messaging Communications
By providing your phone number and opting in to receive text messages from DelPuma Consulting Group, you consent to receive SMS/MMS messages from us. These communications are used strictly for the following purposes:
- Client project updates: Status notifications regarding your website build, design approvals, deployment alerts, and milestone completions
- Service notifications: Important account information, billing reminders, scheduled maintenance, and service updates
- Marketing communications: Promotional offers, new service announcements, tips, and educational content (only with your explicit opt-in consent)
- Appointment and meeting reminders: Scheduling confirmations and consultation reminders
Message frequency: Message frequency varies based on your engagement with our services. Project update messages are sent as relevant events occur. Marketing messages will not exceed four (4) messages per month.
Message and data rates may apply. Your carrier's standard messaging and data rates apply to any messages you send or receive from us.
Opt-out: You may opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. After opting out, you will receive a one-time confirmation message. You may also opt out by contacting us at support@delpuma.com or calling us directly.
Help: For help or questions about our SMS program, reply "HELP" to any message or contact us at support@delpuma.com.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for their marketing purposes. Your phone number and consent information are used solely by DelPuma Consulting Group for the purposes stated above.
4. Data Collection and Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
We do not sell your personal data. DelPuma Consulting Group does not sell, trade, rent, or otherwise transfer your personal information, including but not limited to your name, email address, phone number, browsing data, or any other identifying information to third parties for their commercial benefit. This commitment applies to all data collected through our website, services, SMS communications, and any other interactions with our company.
We may share limited information with trusted service providers (such as hosting providers, payment processors, and email delivery services) solely for the purpose of delivering our services to you. These providers are contractually obligated to use your information only as needed to perform services on our behalf and are prohibited from using your data for their own purposes.
5. User Accounts
When you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and accept all risks of unauthorized access to your account
- Notify us immediately if you discover or suspect any security breach or unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.
6. Intellectual Property
All content, features, and functionality on the DelPuma Consulting website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof — are the exclusive property of DelPuma Consulting Group, LLC or its licensors and are protected by United States and international copyright, trademark, trade secret, and other intellectual property laws.
For client projects: Upon full payment of all invoices associated with a project, you will receive ownership of the custom work product created specifically for you, unless otherwise specified in a separate written agreement. DelPuma retains ownership of proprietary tools, templates, frameworks, and pre-existing intellectual property used in the creation of your project.
7. Acceptable Use
You agree not to use our services to:
- Violate any applicable local, state, national, or international law or regulation
- Transmit any material that is defamatory, obscene, fraudulent, or otherwise objectionable
- Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
- Interfere with or disrupt the operation of our services or servers
- Attempt to gain unauthorized access to any part of our services, other accounts, computer systems, or networks connected to our services
- Use our services to distribute malware, spam, or other harmful content
- Scrape, crawl, or use automated means to access our services without our express written permission
- Use our AI-powered tools to generate content that is illegal, harmful, misleading, or infringes on the rights of others
8. Payment Terms
For paid services, you agree to pay all fees associated with the service plan you select. Payment terms are as follows:
- All fees are quoted and payable in U.S. dollars unless otherwise stated
- Payment is due upon receipt of invoice unless a different payment schedule is specified in a written agreement
- Late payments may incur a late fee of 1.5% per month on the outstanding balance
- We reserve the right to suspend services for non-payment after providing reasonable notice
- Refund policies vary by service type and are specified in individual service agreements or proposals
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY FLORIDA LAW, DELPUMA CONSULTING GROUP, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to, use of, or inability to access or use our services
- Any conduct or content of any third party on our services
- Any content obtained from our services
- Unauthorized access, use, or alteration of your transmissions or content
In no event shall our total liability to you for all claims arising out of or relating to these Terms or your use of our services exceed the amount you have paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred dollars ($100.00), whichever is greater.
10. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
While we strive to provide accurate and up-to-date information, we make no representations or warranties about the accuracy, reliability, completeness, or timeliness of any content provided through our services.
11. Indemnification
You agree to indemnify, defend, and hold harmless DelPuma Consulting Group, LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party right, including without limitation any intellectual property right or privacy right
- Any content you submit or transmit through our services
12. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination:
- Your right to use our services will immediately cease
- We may retain copies of your data as required by law or for legitimate business purposes (such as resolving disputes)
- Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or your use of our services shall be brought exclusively in the state or federal courts located in Lake County, Florida, and you consent to the personal jurisdiction and venue of such courts.
14. Dispute Resolution
Before filing any legal claim, you agree to attempt to resolve any dispute informally by contacting us at legal@delpuma.com. We will attempt to resolve the dispute informally within sixty (60) days. If the dispute is not resolved within that period, either party may proceed with legal action in the courts specified in Section 13.
15. Florida-Specific Disclosures
In accordance with Florida law, including the Florida Deceptive and Unfair Trade Practices Act (FDUTPA), Fla. Stat. §§ 501.201–501.213, we disclose the following:
- DelPuma Consulting Group, LLC is a limited liability company organized under the laws of the State of Florida, operating in Lake County, Florida
- We comply with all applicable Florida consumer protection laws and the Florida Electronic Commerce Act
- Florida residents may contact the Florida Department of Agriculture and Consumer Services, Division of Consumer Services, at 1-800-435-7352 or www.fdacs.gov/Consumer-Resources for consumer complaints
- Under the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171, we will notify affected individuals within thirty (30) days of discovering a data breach involving personal information
16. TCPA Compliance
Our SMS communications comply with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and the rules of the Federal Communications Commission (FCC). By opting in to our SMS program:
- You confirm that you are the owner or authorized user of the mobile device to which messages will be sent
- You acknowledge that opting in to our SMS program is not a condition of purchasing any goods or services from us
- You consent to receive autodialed or prerecorded text messages at the phone number you provide
- You understand you may revoke consent at any time by texting "STOP" or contacting us directly
- We maintain records of consent and will honor all opt-out requests promptly (within a reasonable timeframe, typically within 24 hours)
17. Third-Party Links and Services
Our services may contain links to third-party websites, services, or resources that are not owned or controlled by DelPuma Consulting Group. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.
18. Modifications to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through our website, by email, or through other appropriate communication channels at least thirty (30) days before the changes take effect. Your continued use of our services after such notice constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our services.
19. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid, enforceable provision that most closely matches the intent of the original provision.
20. Entire Agreement
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and DelPuma Consulting Group, LLC regarding your use of our services and supersede all prior agreements, understandings, and negotiations, whether written or oral.
21. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: legal@delpuma.com
- General Support: support@delpuma.com
- Website: www.delpuma.com
- Location: Lake County, Florida, United States